What is “Soft-Washing”

Soft-Washing is a process that involves the low-pressure application of cleaning detergents to your home/building’s exterior. These detergents have both surfactants and cleaning agents in them that will stick to the surface, allow the chemical to work into the grime, and rinse off easily… all at low pressure.

What is the difference between “power washing” and “pressure washing?”

“Power washing” and “pressure washing” are synonymous terms. There is really no difference between the two and we are happy to provide both!

Why Should I Call a Professional?

Pressure washers are powerful machines and should not be underestimated. Using them improperly can result in permeable damage to your home or property that can cost up to tens of thousands of dollars in repairs. Also, pressure washing and exterior cleaning will almost always call for the application of cleaning chemicals. This means that the proper knowledge and ability to utilize these cleaning solutions is a vital part of a safe cleaning experience.

Why Should I Have My Home/Property Cleaned?

Well there are two important aspects to consider when asking this question. While pressure washing and exterior cleaning will dramatically add bounds to the aesthetic value of your property, our services can also end up saving you money in repairs, add longevity to your surfaces from being properly maintained, and reduce the risk of slips and falls from a surface that can quickly turn into an ice rink if algae and mildew buildup is allowed.

Why Should I Have My Roof Cleaned?

Besides a roof cleaning dramatically increasing curb appeal and home value, cleaning your roof is something that must be done to maintain the longevity of the roof’s life. Many times, insurance claims for roof replacements can be denied because a roof had not been properly maintained throughout it’s lifetime. Keeping tabs on your own property and making sure that the roof is being taken care of with cleanings every 5 years will ensure that you are able to enjoy the full duration of your roof’s life.

Will roof cleaning damage my shingles?

No. The method that we use for roof cleaning and other sensitive surfaces is called “soft washing” and it is essentially the application of chemicals and detergents across the surface that will kill and clean all of the algae/mold spores from your roof. We will then do a thorough rinsing of this chemical wash residue, but we encourage you to read more from our Residential subpage “Roof Cleaning” on our website. Additionally, these chemicals are applied at about 120psi which is roughly the same amount of pressure that a garden hose spigot delivers when it is turned all of the way up.

How long have you been in business?

Our company has been in operation since June, 2017, but our aggressive approach to exceeding our customers’ expectations and delivering the highest quality cleaning and customer service has allowed us to grow by leaps and bounds in this short time. We are a team of 3 full time workers, 2 fully-equipped trucks/trailers, and have serviced over 1,000 properties and cleaned far north of 1,000,000+ square feet.

What makes you better than other pressure washing companies?

We love when customers ask this question. We could use the fact that we have a huge amount of experience, a small business attentive atmosphere, reviews, competitive pricing structure, or superior cleaning methods, but at the end of the day, those can sometimes be subjective. We believe that what makes us better than other companies is that we understand our client just a little bit more than the next guy. We understand that we are here to help you solve a problem. Sometimes the problem is just a lack of confidence in your home before the holidays. Sometimes is a greasy dumpster pad that got cited by the COH for being noncompliant or graffiti that is deterring customers away from your business. Whatever the case may be, we understand that we are here to give you what you want… in a seamless, quick, convenient, and easy manner. That is what we are about.

Do you accept credit cards?

Yes! Gladly! We accept Visa, Discover, American Express, and Mastercard. We do not charge any transaction fee whatsoever.

How do I know what a fair price is for pressure washing?

Our company likes to think that we are in the “middle to upper” price range. We know that we deliver superior service as we have a very high returning customer rate and get a lot of business from customers with previous interactions with different companies. We encourage everybody to go and receive a few different quotes before choosing our company. We do this for two reasons: 1. The customer will see that as far as quality companies go, we are priced fairly. 2. Our through and seamless quoting and estimate process as compared to others’ is a reflection of the quality work that we perform. We use this as an opportunity to showcase the level of service we provide to our customers once we start the service experience.

Do you have a minimum service charge and if so, how much is it?

Yes, our minimum service fee is $175.00 before tax and $189.44 after. This charge is set in place to serve as a threshold for what properties we can visit. Unfortunately, it’s sometimes just not profitable for our company to attempt to service everybody, but this is a price we’ve found to be relatively fair across the board.

Do you charge sales tax?

The Texas Comptroller states that as a pressure washing company in Texas, we must collect it (Rule 3.292).

Do you give discounts?

As a fair company, we try to give our best price at the very beginning. We rarely give discounts as we see it as unfair to other customers who pay full price regularly. If we have a customer that gives us repeat business, or will allow us to complete other services at their home, we will certainly flex our pricing structure. Additionally, we make strong exceptions for U.S. Veterans as we believe that those are the individuals who give us the freedom to work and are responsible for us getting to live in such an amazing country.

How fast can you give me a quote?

Because every property and project is different, there are different variables involved in our estimate process and each one takes a different amount of time. For residential properties, we promise a 24 hour turnaround time no matter what. For commercial properties, most can be quoted in that same time frame, but if it’s a very large project like stadiums or multistory building washes, we ask for a few days’ time to work out the best price.

How long does it take to schedule with your company?

We can get you a service date the same day that we quote your project, but the turnaround time on completing the service could be anywhere from 24 hrs. to a week. However, because we sincerely care about our customers’ needs, we will do our best job to accommodate for special occasions or emergencies.

What if I am not satisfied with the work?

We will not leave or declare a job finished until we hear that you’re satisfied with the work done. Of course, we will do our best to make sure that everything comes out as clean as possible, but sometimes there are limits to what can be done. We will do our best to make sure that all customers are taken care of and left off very happy with the services performed. This is the case whether they are paying us $1 or $10,000.

How do you lift gum from commercial sidewalks?

When we are working at a commercial property, we will use the hot water functions on our pressure washing machines. Not only does this give the surface a more thorough clean, but the hot water (180F) will actually work to speed up the molecular activity in the gum to lift it off of the sidewalk with almost no effort at all. This allows us to protect your concrete’s “cream coat” by not etching it with too much pressure, and also allows us to work faster due to having superior equipment.

How do I lift oil stains from a commercial property?

There are a few different methods to use, but they will all include the use of degreasers, hot water, and the crossing of fingers. Most of the time, we will tell customers that they should not get their hopes up even if we have experience with the particular kind of stain they are looking for help to lift. Customers can expect anywhere from 10%-100% improvement on their stain. While we understand that this is a ridiculously large gap, it’s unfortunately just the nature of oil stains. We will scrub, pre-treat and post treat, use hot water at 180F and do the best that we can to lift stains for you, but a lot of times there is not a lot that we can do. Because we are working against time, it is important that you call us right away. The difference of 12 hours can change everything. If you have a recent oil spill, call our team and let us know and we will do our best to rearrange our schedule for that day to make sure that you get moved to the top of our list.

Will pressure washing my house rip the paint off of it?

No. Not unless the paint is falling off already. Our technicians are trained to never use high pressure on homes. Sometimes, we will adjust the pressure on our machines to be able to give a more thorough cleaning, but what you’ll find across the board is that most of our homes are cleaned using a “soft washing” method that basically uses the application of algicides and degreasers to softly kill/lift the debris film from the surface so that it can lift off easily with just a thorough rinse. There is a lot more that goes into this process, but to keep it simple, we rely heavily on the cleaning technology we use rather than the pressure we use.

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